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GET THE MOST OUT OF YOUR MACHINE PERFORMANCE AND ENHANCE EVERY FACET OF YOUR OPERATION.

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GET THE MOST OUT OF YOUR MACHINE PERFORMANCE AND ENHANCE EVERY FACET OF YOUR OPERATION.

Barloworld Equipment understands that running an efficient operation gives your business a competitive advantage and greater output. Our team of experts is always ready to work for you, to offer advice, hands-on support, and how-to information. Enhance every aspect of your operation with our aftermarket solutions, maintenance tips, and DIY orientations.

WHY DYI?
Customer service and support are the foundations on which Barloworld Equipment was built since becoming the exclusive CAT®️ dealer more than 90 years ago. The maintenance and serviceability of all CAT®️ equipment is of the utmost importance to ensure your operation is running as efficiently as possible, which is why it is a such vital pillar within the Barloworld Equipment brand. Our comprehensive and generous service capabilities include S.O.S services for unplanned repairs, service, parts and maintenance manuals for technical guidance, condition monitoring designed to maximize your uptime, service training to maintain your equipment safely, a system to easily order parts online anytime, planned maintenance schedules, power product support, repair options and systems and tools to reduce your operating costs and maximize productivity.

Sourcing external parties and suppliers for maintenance tasks isn’t always an option, which could affect your bottom line. Barloworld Equipment DIY services offer your business expert advice, technical assistance, and hands-on support for all your planned and unforeseen maintenance needs. The benefits of DIY support are endless, but most importantly entails the consistency of performance in your fleet and ensuring your equipment is delivering maximum fuel efficiency and minimum operating costs.

Barloworld Equipment ensures that the quality of your support is no less than expert-level advice. Comprehensive and professional service capabilities deliver generous capacity across all facilities, team management skills, technical competency, and strategic locations to give our team a competitive edge to assisting your maintenance needs and ensuring your CAT®️ equipment stays virtually self-sufficient in its skill development.

 

FIND THE RIGHT SERVICE FOR YOUR MACHINE MAINTENANCE
Finding the best repair options for your equipment will directly reduce your cost of ownership. By comparing your experience with a vast database of CAT® records and dockets, our highly trained technicians work with your business to make educated and efficient recommendations. CAT® service training programs offer you and your business the chance to learn better ways to practice equipment maintenance, safety, efficiency, and effectiveness, with the option of performing visual walk-around inspections. Furthermore, CAT® service, parts, and maintenance manuals provide all the technical guidance you need to operate, troubleshoot and service your equipment and parts.

Maximizing the productivity of your equipment also includes CAT® tools and resources, designed to further enhance the performance of your machines. Systems and tools like CAT® GET - tools engineered to match your equipment - as well as the CAT® Undercarriage system, are all designed to reduce downtime, and increase productivity and equipment value and lower your operation costs. CAT® equipment and maintenance support offerings involve services like Conditioning Monitoring, a proactive and highly adaptive machine health monitoring service as well as Planned Maintenance (PM) Checklists which offer proper maintenance intervals for your machines based on part serial numbers, and electric power product support to keep your CAT® generators running reliably.

DIY With Us to extend the life of your equipment and help minimize after-failure repairs that may cause unplanned downtime. To get the most out of your machine’s performance, contact your Barloworld Equipment dealer to help you establish an effective management program. Let us help you minimize preventable problems and give you increased productivity and longer equipment life. And your dealer is always ready to help with questions, service, or just some advice along the way. Manage it well, make it last.

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