MAINTENANCE, REPAIR AND EXPERT SUPPORT

Cat® Customer Value Agreements (CVAs) are tailored agreements guaranteeing measurable value, preventing unplanned downtime, and saving you 30-50% on costly reactive repairs.

While our CVAs are tailored to your requirements, every CVA comes with the following:

Simplified Ownership: Access integrated dealer advice, streamline the acquisition of genuine parts, and benefit from flexible payment terms designed to make life easier.

Precision Maintenance: Get the correct Genuine Cat® Parts delivered exactly when and where maintenance needs to take place, all supported by adaptable service options.

Dedicated Expert Support: Receive customised plans that cover troubleshooting, diagnostics, and repairs using Genuine Cat® Parts. Assistance from fully trained technicians is also available as an option.

Proactive Health Management: Maintain full control with simple access to digital monitoring tools, enabling you to track vital equipment operating parameters from any location with an internet connection.

A world-class facility, the Barloworld Component Repair Centre (BCRC) is one of the largest and most advanced Caterpillar service centres in Southern Africa. It offers a range of repair and maintenance services for CAT® equipment, including engines, hydraulics, undercarriages and more.

ISO 9001 certified and staffed by trained technicians equipped with advanced diagnostic tools, the BCRC helps you maintain your equipment for optimum performance and reduced downtime.