PROVIDING THE SERVICE AND SUPPORT YOU NEED, WHEN YOU NEED IT.
MAKE EVERY DROP COUNT
OUR PROMISE TO YOU
Many of our after-market solutions were born from the insights our customers shared with us. You wanted to order parts quickly and easily. We gave you parts.com. You wanted quick resolution to product and technical queries. We built a team of highly trained product specialists and expanded our Solutions Center to ensure you get the technical advice you need.
FROM CONVENIENCE AND ORDER TRACKING TO INVENTORY VISIBILITY, PARTS.CAT.COM. PROVIDES AN INNOVATIVE SOLUTION THAT SAVES YOU TIME AND MONEY.
MINIMISE DOWNTIME & REDUCE MAINTENANCE COSTS
Because we understand that our customers all have different needs, we believe in offering a choice of value driven solutions. from the simplest maintenance agreement to comprehensive Maintenance and Repair Contract(MARC) In addition, we provide operator training and site severity assessments to interfacing our equipment management systems with yours.
VALUE ENGINEERED TO SUIT YOU
As its name suggests, our Customer Value Agreements (CVAs) are created to add real value of your business in the short and long run. Each agreement is tailored to our customers specific business, and range from simple preventative maintenance kits and scheduled servicing to sophisticated total cost performance guaranteesWhen you consider that after-failure component repairs cost 30 to 50 per cent more than before-failure interventions, our CVAs are designed to avoid unplanned downtime and increased maintance cost.
IN A LEAGUE OF ITS OWN
A world-class facility, the Barloworld Equipment Repair Centre (BRC) Is one of the largest and most advanced Caterpillar service centers in Southern Africa. It offers a range of repair and maintenance services for CAl equipment, including engines, hydraulics, undercarriages and more.ISO 9001 certified and staffed by trained technicians equipped with advanced diagnostic tools, the BRC helps you maintain your equipment for optimum performance and reduced downtime.
GET THE RIGHT ADVICE STRAIGHT FROM THE SPECIALISTS
Barloworld Equipments Product Specialists provide wide ranging support and advice on CAT engines, hydraulics, undercarriages, ground engaging tools, fluids, drive trains and filters and other parts and components that impact on the reliability, longevity and profitability of your Cat® machine
MINIMISE DOWNTIME & REDUCE MAINTENANCE COSTS
Because we understand that our customers all have different needs, we believe in offering a choice of value driven solutions. from the simplest maintenance agreement to comprehensive Maintenance and Repair Contract(MARC) In addition, we provide operator training and site severity assessments to interfacing our equipment management systems with yours.
VALUE ENGINEERED TO SUIT YOU
As its name suggests, our Customer Value Agreements (CVAs) are created to add real value of your business in the short and long run. Each agreement is tailored to our customers specific business, and range from simple preventative maintenance kits and scheduled servicing to sophisticated total cost performance guaranteesWhen you consider that after-failure component repairs cost 30 to 50 per cent more than before-failure interventions, our CVAs are designed to avoid unplanned downtime and increased maintance cost.
IN A LEAGUE OF ITS OWN
A world-class facility, the Barloworld Equipment Repair Centre (BRC) Is one of the largest and most advanced Caterpillar service centers in Southern Africa. It offers a range of repair and maintenance services for CAl equipment, including engines, hydraulics, undercarriages and more.ISO 9001 certified and staffed by trained technicians equipped with advanced diagnostic tools, the BRC helps you maintain your equipment for optimum performance and reduced downtime.
GET THE RIGHT ADVICE STRAIGHT FROM THE SPECIALISTS
Barloworld Equipments Product Specialists provide wide ranging support and advice on CAT engines, hydraulics, undercarriages, ground engaging tools, fluids, drive trains and filters and other parts and components that impact on the reliability, longevity and profitability of your Cat® machine