A regular report sent to giving him advice on how to improve machine performance including maintenance and fault alerts.
Missing maintenance and potential faults on machines that cause downtime in his machines. He worries that as he has a range of machines at a variety of sites he won’t know of any potential problems that need to be dealt with.
Mpho worries that if he relies on someone to make the decisions for him on when to service and what parts to buy, that he will not get the most cost effective option.
Mpho doesn’t have much time. He relies on machine suppliers to provide him with advice on what to do with his machines to keep his business productive. But, he makes the decision of what to do at the end of the day.
A regular report is sent to Mpho, giving him advice on how to improve machine performance including maintenance and fault alerts.
Not using EMServices Level 3 and having the time to consider the regular advice like Mpho.
5
Mining & GCI – New, Used and Rental
| Fault detection |  |
Yes |
| CAT® SOSSM Lab |  |
No |
| CSA-PM (Customer Service Agreement - Preventative Maintenance) | |
No |
| MARC | |
No |
| Product Link EquippedTM | |
Yes |
| Free Retrofit Hardware | |
Yes |
